Programs & Event Coordinator

JOB DESCRIPTION
 
Title: Programs & Event Coordinator
 
Reports to: Programs & Event Director
 
Job Description
The Program & Event Coordinator is a mid-level position and handling planning and execution of events and monthly programs.
 
Location:     Scottsdale Area Chamber of Commerce (SACC) office
Hours:         Full-time, some early morning, evening hours as needed
 
Specific Responsibilities

• Contribute to the development of event strategy and ensure established goals are met.
• Plan all details relative to events from conception to completion, including but not limited to room setup, registration, and clean-up.
• Contribute solutions and ideas to help create quality events and a positive experience for our members.
• Coordinate volunteer recruitment and assignments for large-scale events.
• Support internal committees by preparing agendas, attending meetings, and tracking follow-up tasks.
• Collaborate with marketing and communications teams to promote events through email campaigns, social media, flyers, and press releases.
• Ensure accurate and up-to-date event information is maintained on the Chamber’s website and social platforms.
• Work with Chamber database to run reports, lists, and documents.
• Provide the highest level of customer service to members, vendors, and internal staff.
• Handle inbound and outbound phone calls to existing members to gather information, manage waitlists, confirm venue details, etc.
• Aid in growing revenue through sponsorships and in-kind relationships.
• Manage post-event follow-up, i.e., thank-you emails, fulfilling sponsorship requirements, attendance tracking, and committee engagement.
• Maintain knowledge of Chamber programs and events.
• Represent the Chamber at functions within the organization and the community.
• Aid as an alternate for ribbon cutting presence.

• Experience in events/meeting planning, hospitality, marketing and/or Public Relations.
• Excellent written and verbal communication skills.
• Excellent organizational and interpersonal skills with strong customer service focus.
• Ability to define goals, meet urgent deadlines, organize, and prioritize projects.
• Maintain a calm demeanor and exercise flexibility in response to changing circumstances and business priorities.
• Exercise confidentiality and professionalism at all times.
• Excellent MS Office Suite skills.
• Must be available to work early morning and/or evenings as needed.
• Must have own vehicle and valid driver’s license.
• Must be able to lift up to 50lbs, bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk and/or run.