BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20051012T150000Z
DTEND:20051012T170000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Business Smartz Workshop
DESCRIPTION:Want to better connect with your customers?   Business Smartz Workshops presents  Creating Customer Connections: Stop Selling Start Communicating!  with Dawn PattersonCustomer Connections Coach  Customer Connection Coach Dawn Patterson empowers people to identify ownership and pride to be the best they can be\, and become more valuable. This workshop will help you identify your personal strengths and communication styles so that you can maximize connections with customers and build lifetime relationships. The group format and sharing of ideas creates incredible energy and excitement including the exploration of new ideas. This confidence building structure is truly the strength of this workshop. Everyone “WORKS” in the workshops. You will create your personal Commitments and Action Plan on how you are going to “Connect with the Customer“.  About the speaker: Dawn Patterson has over 25 years experience in strategic planning\, marketing\, customer research and advertising\, During those years she has actively listened to companies talk about customer service but rarely observed great customer care. It became evident to her that marketing starts from the inside out. She is passionate about sharing her expertise!   Business Smartz Workshops invites industry experts to train our membership for free in sales and marketing every 2nd & 4th Wednesday from 8-10am. The Scottsdale Area Chamber offers a plethora of training classes\, workshops\, & leadership roundtables to assist professionals to better sell\, market\, and lead in this economy.  To learn more about additional training opportunities\, contact Kyle Morey.
X-ALT-DESC;FMTTYPE=text/html:<SPAN style="mso-spacerun: yes"><SPAN style="mso-spacerun: yes"><P><TABLE style="WIDTH: 424px\; HEIGHT: 548px" cellSpacing=1 cellPadding=1 width=424 align=left border=0><TBODY><TR><TD align=left><FONT face="Gill Sans MT"><FONT color=#6f6f6f><SPAN style="FONT-SIZE: 12pt"><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: 'Times New Roman'"><FONT face=Verdana><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none"><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt"><EM>Want to better connect with your customers? <SPAN style="mso-spacerun: yes">&nbsp\;</SPAN><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></EM></SPAN></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none"><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt"><o:p><EM>&nbsp\;<SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic"><SPAN style="FONT-SIZE: 9pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><SPAN style="FONT-SIZE: 9pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><IMG style="LEFT: 13px\; TOP: 359px" height=111 alt="" hspace=1 src="http://members.scottsdalechamber.com/sbaweb/images/dawn.jpg" width=114 align=left vspace=1 border=0></SPAN></SPAN></SPAN></EM></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=center><SPAN style="FONT-SIZE: 10pt\; COLOR: #ff6600\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic">Business Smartz Workshops</SPAN><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic"> <FONT color=#ff8040>presents </FONT></SPAN></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none"><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic"><SPAN style="FONT-SIZE: 9pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><SPAN style="FONT-SIZE: 9pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"></SPAN></SPAN></SPAN>&nbsp\;</P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=center><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic"></SPAN><FONT color=#0f0f0f size=3><SPAN style="COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><FONT face=Courier><FONT color=#0f0f0f>Creating Customer Connections:</FONT> </FONT></SPAN></FONT></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=center><FONT size=3><SPAN style="COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><FONT face=Courier color=#0f0f0f>Stop Selling Start Communicating!</FONT></SPAN><FONT color=#000000><SPAN style="FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"> </SPAN></FONT></FONT></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=center><FONT size=3><FONT color=#000000><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"></SPAN></B></FONT></FONT>&nbsp\;</P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=center><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><FONT color=#800040>with Dawn Patterson</FONT></SPAN></B></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=center><FONT size=3><FONT color=#000000><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><FONT color=#800040 size=2>Customer Connections Coach</FONT> </SPAN></B></FONT></FONT></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none"><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic"><o:p>&nbsp\;</o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=left><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic">Customer Connection Coach </SPAN><B style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 9pt\; COLOR: gray\; FONT-FAMILY: 'Book Antiqua'\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><A href="mailto:dpatterson1@cox.net?subject=biz%20smartz%20workshop"><SPAN style="TEXT-DECORATION: none\; text-underline: none">Dawn Patterson</SPAN></A></SPAN></B><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic"> empowers people to identify ownership and pride to be the best they can be\, and become more valuable. This workshop will help you identify your personal strengths and communication styles so that you can maximize connections with customers and build lifetime relationships. The group format and sharing of ideas creates incredible energy and excitement including the exploration of new ideas. This confidence building structure is truly the strength of this workshop.&nbsp\;</SPAN><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic">Everyone “WORKS” in the workshops. You will create your personal <B>Commitments and Action Plan</B> on how you are going to “Connect with the Customer“. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=left><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-size: 11.0pt\; mso-bidi-font-style: italic"><o:p>&nbsp\;</o:p></SPAN></P><P class=MsoNormal dir=ltr style="MARGIN: 0in 0in 0pt\; mso-layout-grid-align: none" align=left><SPAN style="FONT-SIZE: 9pt\; COLOR: gray\; FONT-FAMILY: Verdana\; mso-bidi-font-family: 'Times New Roman'\; mso-bidi-font-style: italic"><FONT color=#800040><EM>About the speaker:</EM></FONT> <FONT face="Times New Roman" color=#0000ff>Dawn Patterson</FONT> has over 25 years experience in strategic planning\, marketing\, customer research and advertising\, During those years she has actively listened to companies talk about customer service but rarely observed great customer care. It became evident to her that marketing starts from the inside out. She is passionate about sharing her expertise!<SPAN style="mso-spacerun: yes">&nbsp\; </SPAN><o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt" align=left></FONT></SPAN><SPAN style="FONT-SIZE: 10pt\; COLOR: gray\; FONT-FAMILY: 'Times New Roman'"></P></SPAN><SPAN><FONT size=5><FONT size=3><SPAN style="FONT-SIZE: 14pt\; COLOR: #777777\; FONT-FAMILY: 'Times New Roman'"><P class=MsoNormal style="MARGIN: 0in 0in 0pt" align=left><FONT size=3><FONT size=2><EM><SPAN></SPAN></EM></FONT></FONT>&nbsp\;</P><P class=MsoNormal style="MARGIN: 0in 0in 0pt" align=left><FONT size=3><FONT size=2><EM><SPAN><FONT color=#ff8040 size=4>Business Smartz Workshops</FONT></SPAN><SPAN style="COLOR: #777777"> invites industry experts to train our membership for free in sales and marketing every 2nd &amp\; 4th Wednesday from 8-10am. <SPAN>The <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:City w:st="on"><st1:place w:st="on">Scottsdale</st1:place></st1:City> Area Chamber offers a plethora of training classes\, workshops\, &amp\; leadership roundtables to assist professionals to better sell\, market\, and lead in this economy.&nbsp\; </SPAN>To learn more about additional training opportunities\, contact </SPAN></EM><B style="mso-bidi-font-weight: normal"><SPAN style="COLOR: #777777"><A dataFld=0:0 href="mailto:kmorey@scottsdalechamber.com?subject=more%20business%20education%20at%20the%20chamber?%20%20"><SPAN style="TEXT-DECORATION: none\; text-underline: none">Kyle Morey</SPAN></A></SPAN></B></FONT></FONT><FONT size=2><SPAN style="COLOR: #777777"><EM>.<SPAN style="mso-spacerun: yes">&nbsp\; </SPAN></EM></SPAN></FONT></P><P class=MsoNormal style="MARGIN: 0in 0in 0pt"><EM><FONT size=3></FONT></EM></SPAN></FONT>&nbsp\;</P></FONT></SPAN></SPAN></FONT></FONT></TD></TR></TBODY></TABLE></P></SPAN></SPAN><P>&nbsp\;</P>
LOCATION:Scottdale Area Chamber Boardroom 2nd Floor
UID:e.1953.770
SEQUENCE:3
DTSTAMP:20260525T093346Z
URL:https://business.scottsdalechamber.com/events/details/business-smartz-workshop-10-12-2005-770
END:VEVENT

END:VCALENDAR
