Business Smartz Workshop

"Growing Your Business Through Customer Service" Come learn the importance of focusing all product, services and delivery of services toward helping customers succeed through discovering customer wants and needs. This workshop is highly motivational and interactive. The tools and techniques learned in this program will help you handle objections, learn to be a better listener, and become a more confident, creative problem solver. Presented by Bob Hobbi, President of Service Elements and a former director of Honeywell's Aerospace Academy. FREE for Scottsdale Area Chamber Members, $20 for non-members. To register: www.scottdalechamber.com and click on EVENTS or by email to tgunn@scottsdalechamber.com. Location: Scottsdale Area Chamber Board Room, 7343 Scottsdale Mall (just north of the public parking garage on Wells Fargo, off 2nd Street in downtown Scottsdale.