Host/Hostess at Rodizio Grill

Job Description

Rodizio Grill, a leader in the culinary industry with a passion for authenticity and excellence in Brazilian cuisine, is excited to announce a new opportunity in our vibrant team. We are seeking a dedicated and enthusiastic individual to join us as a Host/Hostess at our lively restaurant. The selected candidate will be responsible for ensuring a warm, welcoming atmosphere, and providing our guests with an exceptional dining experience from the moment they step into our establishment.

This position is Part-Time and requires the successful candidate to be on-site, as it is Not a Remote Job. Ideal candidates should have a flair for hospitality and a commitment to delivering high standards of customer service.

Duties and Responsibilities

• Graciously greets guests upon arrival, confirming reservations, and managing walk-ins with a welcoming attitude.
• Escorts guests to their table, providing menus, and informing them about their server for the dining experience.
• Handles special seating requests of guests consistent with table availability and restaurant seating policy.
• Answers phone calls with professionalism, courtesy, and enthusiasm, taking reservations, noting down special requests, and handling inquiries.
• Relays important messages and special requests to servers and bus persons to ensure a smooth dining experience for guests.
• Assists in the duties of servers and bus persons when needed to maintain service efficiency and effectiveness.
• Completes assigned side work diligently and efficiently, preparing the host area for optimal operation during service hours.
• Maintains a clean and organized host area and entrance, ensuring all materials and supplies are readily available.
• Responsible for managing the dining area's flow, ensuring all guests receive prompt attention and minimal wait times.

Requirements

• Exceptional interpersonal and communication skills to interact positively with guests.
• The ability to stay organized and manage multiple tasks efficiently under pressure.
• Strong team player with the ability to support colleagues and adapt to varying service needs.
• Must be available to work on weekends, holidays, and evenings as required.
• Capability to handle guest inquiries and complaints with professionalism and grace.
• Must exhibit enthusiasm and a genuine desire to make guests feel welcome and valued.