News

SRP Achieves Top Residential Customer Satisfaction Ranking for the 23rd Year in a Row

SRP Achieves Top Residential Customer Satisfaction Ranking for the 23rd Year in a RowJanuary08,2025 Salt River Project (SRP) ranked first in residential customer satisfaction among all large electric utilities in the western United States according to a recent study issued by J.D. Power.    The J.D. Power 2024 Electric Utility Residential Customer Satisfaction Study, issued last month, gave SRP a customer satisfaction score of 785 on a 1,000-point scale. This is the 23rd consecutive year and the 25th time